Welcome to Sterling Website. By using sterlingwebsite.com or engaging us for services, you agree to these Terms of Service. Please read them carefully.
Who we are
"Sterling Website," "we," "our," and "us" refer to the business operating sterlingwebsite.com. "You" and "your" refer to anyone visiting our website or hiring us for services.
Use of our website
You may use our website for lawful purposes only. You agree not to:
- Copy, republish, or redistribute our content without permission
- Use our site to send spam, viruses, or harmful code
- Attempt to gain unauthorized access to any part of our site
- Misrepresent yourself or impersonate someone else
Our services
We design and build websites for service professionals. Specific service terms — including scope, timeline, pricing, payment terms, and revisions — are set out in the proposal and contract we provide before any project begins. The terms in that contract take precedence over these general Terms.
Payment
Build fees are typically split into a 50% deposit at kickoff and 50% upon launch. Monthly retainers are billed in advance on the same calendar day each month. Late payments may incur a $50 fee or pause work on your project. All fees are quoted in U.S. dollars unless stated otherwise.
Cancellation
You may cancel your monthly retainer with 30 days' written notice via email. Build projects already underway are non-refundable for work completed. We'll always migrate your site to your own hosting and hand over all assets if you choose to leave.
Ownership and copyright
Once a project is paid in full, you own the final website — design, content, and code we created specifically for you. We retain the right to display your project in our portfolio and case studies. Third-party assets (stock photos, fonts, plugins, software licenses) remain governed by their respective licenses.
Disclaimer of warranties
Our website and services are provided "as is," without warranty of any kind, either express or implied. We do not guarantee specific business results — leads, traffic, sales, search rankings — although we work hard to deliver them. Performance depends on many factors outside our control.
Limitation of liability
To the fullest extent allowed by law, our total liability to you for any claim arising from our services is limited to the fees you paid us in the three months immediately preceding the claim. We are not liable for any indirect, incidental, or consequential damages, including lost profits or data loss.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or costs arising from your use of our services, your content, or your violation of these Terms.
Changes to these Terms
We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continuing to use our services after a change means you accept the revised Terms.
Governing law
These Terms are governed by the laws of the United States and the state in which Sterling Website is registered. Any disputes will be resolved in the courts of that state.
Contact
Questions about these Terms? Email hello@sterlingwebsite.com.